Umecit – University in Panama


University Care and Service Center

CASU is a proposal born from listening to the student's voice, which aims to make administrative services more efficient for the umecist community through the creation of a unique service space.

Ensure the best student care experience, supporting them in improving and/or creating simple and responsive processes, effortless interactions based on self-management and online management.

To guide, accompany and follow up students during their life cycle in the university institution through the creation, development, implementation and continuous monitoring of strategies that facilitate their adaptation and learning process, in order to mitigate the risk of desertion and contribute to the successful completion of their educational process.

This effort is supported by the University Welfare, Inclusive Education and Umecist Leaders programs.


Founders: Via Simon Bolivar, Transistmica, ground floor 

Telephone: 264-9908 

venetian: Augusto Samuel Boyd Street, in front of the Embassy of Egypt

Telephone: 375-9382 

La Chorrera: Building A Avenida Las Americas, Plaza New Orland, Colon neighborhood, in front of Plaza Italia.

Telephone: 254-3688 

Building B Libertador Avenue, 3rd Matuna Street, Colón neighborhood.

Telephone: 258-0110



It is a request submitted in order to learn more about a process or request information on a matter of particular interest related to the University.

Enter the following link: 



Frequent questions

You can contact us by the following means:

  • Email: casu@umecit.edu.pa (enter your identity information
    personnel and the details of your request)
  •  Telephone: (+507) 264-9908
  • WhatsApp: +507 6945-3452
  • Social networks: @umecit

1. What are the payment methods?
R/. The payment methods are:

  • Transfer to third parties.
  • Yappy Through the Cibërsity platform.
  • Banco General payment collector
  • In cash, directly at the University cash desk

2. What payments can you make through third-party transfers and yappy?
R/. The payments that can be made are the following: seminars, insurance
revalidation payments, theses, monographs, degree subjects (Remind the
student request the memo from the coordinator to make the payment).

3. How to make payments through the Banco General “Collector”?
R/. They can be done in the following way:
Step 1: We enter our online banking.
Step 2: The transactions option is selected.
Step 3: We go to the payments option.
Step 4: We add “new payment”.
Step 5: Enter “UMECIT” in the search engine.
Step 6: Fill out the data form.
Step 7: Answer your security questions. Automatically
It will be saved in your directory.
Step 8: We enter the amount we want to pay. Step 9: Select the account you will use to pay.
Step 10: We confirm and the payment will be made.

4. How to make payments through Yappy?
R/. They can be done in the following way:
Step 1: We enter our online banking.
Step 2: The Yappy option is selected.
Step 3: We go to the Send option.
Step 4: We select “Directory
Step 5: Enter “UMECIT” in the search engine.
Step 6: We enter the amount we want to pay.
Step 7: Select the account you will use to pay.
Step 8: We confirm and the payment will be made.

Reminder: Send proof of payment to the email ach@umecit.edu.pa with
your name, ID number, career and payment description.

5. How to make credit card payments from the Cibërsity platform?
R/. The steps to follow are those:
Step 1: Enter the Cibërsity platform.
Step 2: Go to the “My file” module. Then go to the menu option
called Economic Data.
Step 3: We select the “Account Status” option in this section
You will be able to view the balance and the pending amount.
Step 4: We go to the “Payments and forecasts” option where you will enter the amount and then the make payments button.
Step 5: We fill in the fields with the credit card information and
We click on the Make Payment button.

Important: You can view your receipt or proof of payment in the
“Payments and Estimates” option.
6. How to check the student's balance?
R/. To check the student's balance, we access the Cibërsity platform,
then we select “My File” and click on the menu option
called “Financial data”, we will click on “Account statement” where
You will be able to see the student's current balance.

7. How to know the letter of the student's payment agreement?
R/. In order for the student to know what their payment letter is, they must enter
Cibërsity, access “My file” and look for the “Documents” option
Generated” where you can verify what your payment agreement is.

8. Where can you verify that the student is making the agreement payments?
R/. It can be verified in the “Receipt Search” option.

1. How to access the Cibërsity platform?
STEP 1: Enter the link cybercity.umecit.edu.pa.
STEP 2: Enter the email that the student provides at the time of registration.
STEP 3: Enter the password that was sent to the email (Check Spam in
in case you do not find the password in the inbox.

2. How to recover password in Cibërsity?
Step 1: Go to cybercity.umecit.edu.pa
Step 2: Click on “I have forgotten my password” then you will be provided with a
new password to your email.

3. Where can I verify my documents?
Step 1: Enter the Cibërsity portal in “My file”
Step 2: Select documentation.

4. What situation does not allow me to view my notes on the platform?

  • Have outstanding balance in monthly payments.
  • The teacher has not posted the notes.
  • You have not completed the teaching evaluation.

5. How to self-register?
Step 1: Enter the Cibërsity portal in “my file”
Step 2: Select “academic record”.
Step 3: In new registration, select the subjects that will be taken in the
new quarter

6. How to request certifications on the platform
Step 1: Enter the Cibërsity portal in “my file”
Step 2: In “certifications” click on select (choose the type of
certification you want)
Step 3: Fill out the payment procedures

7. How to carry out the teaching evaluation?
Step 1: Enter the Cibërsity portal in “My file”
Step 2: Select “academic record”, click on teaching evaluation and
fill in the boxes.

8. Steps for applying for a degree
Step 1: Enter the Cibërsity portal in “my file”
Step 2: In “degree applications”, new application

1. By what means can we enter the virtual library?
R/. The student will be able to enter the library through different ways.

  • You can enter through the educational portal of the
  • You can enter through the university website.

2. What username and password should we enter to access the virtual library?
R/. The virtual library will request a username and password which is necessary
to maintain adequate control of the use of resources.

  • You must enter your personal identification number in both

User: 1-234-567 (ID number)
Password: 1-234-567 (ID number)

3. What can we find within the virtual library?
R/. Within the library we can find a number of portals that
It makes it easier for the student to learn and expand their knowledge:

  • E book: here you will find virtual books, which you will not find inside
    of the physical library of the university.
  • Scopus: is a bibliographic database of abstracts and citations
    of scientific journal articles.
  •  Metamagazine: Portal of magazines and scientific articles in access
  • Sijusalex: robust legal information platform.
  •  Repository: Portal where the practice works are found
    professional only for UMECIT students
    Did you know?
  • In the online Catalog you will find the physical books of the

4. How to do if I want to download a restricted document from the repository?
R/. The Institutional Repository preserves and organizes scientific materials and
academics to support research and learning:
– You must access from the virtual library
– Then databases
– Within the database search for a repository which will allow you
use all the information kept therein.
Note: In the portals displayed in the virtual library it is not necessary to start
session or create a user to be able to read a book or search for an article. In the
If you register with an email and password of your choice, you will have the
ease of saving, citing, downloading and having your own digital library.

1. What are the academic processes?

  • Inscription
  • Induction
  • propaedeutic
  • Self registration or academic registration
  • Note claims
  • Note verification
  • Class schedule
  • Withdrawal or admission of subjects

2. What are the academic periods?
R/. The university has three (3) academic periods distributed as follows:

  • Period A of (January – May)
  • Period B (May – August)
  • Period C of (September – December)

3. How many subjects can I take per semester?

  • 4 to 7 subjects are taught per semester, as indicated in the course plan.
    studies of each career.

4. What are the degree options?

  • specialization subjects
  • Knowledge test
  • Research work (Monograph or thesis depending on degree of completion)

5. What is the registration process like?

  • Information
  • Requirements
  • Documentation
  • Payments
  • Schedules
  • Classes

6. When should I take my revalidation?

  • R/. The revalidation must be presented the following semester “so as not to lose the
    right to it.”

7 How can I make a grade claim?

  • R/. You must make your request at our Attention and Services Center
    CASU university students, in person or by email casu@umecit.edu.pa
    There you must detail the request and attach supports or evidence for which
    make the claim for grades.
  • After that, CASU must direct the request to the faculty coordination,
    In the case of virtual education, send the email to Apoyoacademico.virtual@umecit.edu.pa
    8 How long do I have to make a grade claim?
  • Grade claims must be made in the semester of the course.

1. Communication with the teacher:

  • Communication between the student and teacher must be directly through the
    messenger of the Educational platform, since it is the only evidence to generate
    claims, the teacher is not obliged to use other means of
    contact (personal cell phone or email)
    2. Teacher response time:
  • The teacher's response time to the student is a maximum of 48 hours.
    3. Delivery of assignments:
  • The delivery of the activities by the student must be solely by
    your Educational platform whether individual or collaborative.

4. How long does the teacher have to upload the grades?

  • The record of notes on the Cibersity platform must have a maximum duration
    of two weeks.
    5. About the teacher:
  •  The feedback on the activities must be done during and at the end of the subject
  • You are not authorized to receive activities after the closing of the matter (extemporaneous)
  • The teacher is autonomous in the application of strategies or training activities,
    fulfilling the curricular educational model (academic freedom and inclusion of
    substantive functions).
  • Compliance with institutional guidelines

1. What are the documents to start the practice process
1) Copy of ID. 
2) Practice Request.
3) Reliability document signed by the student.
4) Student Insurance. 
5) Financial and academic peace and security.
● Financial peace of mind is requested from the portfolio department.
● Academic clearance is requested in academic coordination.
● The student must deliver the aforementioned documents to

2. What is the structure for preparing the professional practice report?

  • The structure for preparing the professional practice report is found in the
    instructions provided by the coordinator, it is a manual that indicates the
    steps to prepare the report. 

3. Who can I request the report template to carry out the professional practice?

  • The report template must be requested from the coordinator of your faculty.

4. How many parts does the professional practice report consist of? 

  • The report is made up of 3 parts
    1) Frame of reference 
    2) Analysis of the experience 
    3) Observational diagnosis 
    5. What are the formats to start the professional practice process?
    1) F- 202 Application for professional practice
    2) F-200 Reliability Commitment
    3) F-72 Daily professional practice assistance 
    4) F-49 Evaluation of support of professional practice
    5) F-58 Spelling Check Approval Letter 
    6) F-53 Tracking 
    7) F-166 Letter of Authorization 
    8) F-106 Productive sector questionnaire
    9) F-86 Grade registration. 
    10) F-72 Practice Evolution Final Act 
    11) Evaluation of professional practice by the company. 

5. At what point in the career does the professional practice take place? 

  • Each career has a study plan and this is what determines the moment,
    This information is provided by the academic coordinator, since it is he/she who
    Notify your groups when they can carry out their practice process.

6. When should the professional practice report be prepared?

  • At the moment in which the professional practice begins, since it will help the
    student to better organize themselves in the development of the development of their practice and their work.

8. What and how many hours of extracurricular training are the
Bachelor's degree in general psychology?

  • 20 hours: These are hours of personal attention that each psychology student must complete, these are carried out during the course of the first three semesters and have a cost of B/.5.00 each, a total of B/.100.00
  • 80 hours: These are hours of academic practice in the office and are divided into: 40 hours of practice in the university office and 40 hours of external practice. They have a cost of B/.400.00
  • 180 hours: These are the hours of professional practice that the student must complete at the end of the subjects in their study plan.

Frequent questions
Specialty, Masters and Doctorate
1. When can the doctoral student apply for the candidacy exam?
● When the directed research subject ends III.
2. When can the undergraduate student register degree work?
● Starting from the VIII semester.
3. When can the specialty or master's student register their
degree work?
● At the end of the second semester.
4. Where can undergraduate and graduate students register their degree work?
● Follow the steps below
1) Go to the university website www.umecit.edu.pa
2) Locate the University space – Research and postgraduate management.
3) Research Committee – in this space the student must review the degree work support calendar where they find the date of receipt of documents and date of development of supports.

4) Afterwards you must click on the link www.inscripcion.grado.umecit.edu.pa (el/la
student must fill out the information requested there and upload the documents
as appropriate).
5. What documents must be attached to the application for registration of degree work according to level of training?   
● Specialization: F-50, F-65, F-129, F-59, proof of registration payment
degree work, if required: request for an external tutor. Note: Students of
specialty should not attach the F-129 since their work is not research
but rather they are based either on bibliographic review or analysis.
● Master's degree: F-50, F-65, F-129, F-59, proof of payment for work registration
degree, if required: request for an external tutor.
● PhD: F-50, F-110.
● F-50 Application for registration of degree work.
● F-65 Request for tutor assignment.
● F-129 Preliminary research project technical sheet.
● F-110 Doctoral thesis draft form.
6. Where does the student find the forms for job registration?
of degrees?
● Go to the university website www.umecit.edu.pa
● Locate the digital repository space.
● Communities.
● F. Institutional documents.
● FD Research and innovation.
● Forms.
7. What degree projects are reviewed by the Bioethics Committee?
● The training level works in master's and doctoral degrees of students in

1. What is University Wellbeing and what does it offer to the university community?

  • It is a space created to provide service to the entire Umecista community, where different activities are carried out that promote the physical and mental well-being of the entire university community, such as:
    – Cultural activities such as: film club, reading club, art club.
    – Sports activities such as: soccer, basketball, flag football, swimming,
    futsal, volleyball.
    – Health activities: These are activities that generate a culture of health
    preventive such as: cancer prevention campaigns, brigades for
    primary health care, importance of taking care of mental health, workshops
    nutrition and eating habits, Umecit health fair, among others.
    – Socioeconomic promotion: These are methods of support and assistance to
    university community such as: scholarship program, subsidies,
    discount agreements, alliances with sponsors.

2. Where can I register for University Wellbeing activities?

  • For Art, Cinema and Reading Club https://forms.gle/Q96EYugEy7rAKv9G9
  • For sports teams go to https://forms.gle/5NbsS2LCmhP9dEmFA

3. In which locations does University Welfare operate?

  • In all headquarters nationwide, activities are carried out according to the
    needs of each one and also the main headquarters organizes activities, of which
    which can be participated virtually, covering the participation of Umecit

4. Who can participate in University Wellbeing activities?

  • The entire Umecista community: students, teachers, administrators, graduates
    and relatives.

5. How much does it cost to enroll in University Wellbeing?

  • Registration for Bienestar has no cost.

6. Why are the B/.10.00 welfare payments paid?

  • It is used for the maintenance and development of academic platforms
    universities and the development of some activities.

7. How can I apply for scholarships?

  • The scholarships offered by the university are offered only 3 times a year, once per
    each academic semester, if you wish to apply you must follow the following
    – Step 1: Go to the university website www.umecit.edu.pa
    – Step 2: Locate in University Wellbeing
    – Step 3: Select Wellness Program
    – Step 4: Go to socioeconomic
    o There you must review the scholarship application requirements and the application calendar. If you meet these requirements and it is active, the application form is filled out in its entirety and sent.
    o Applications to the scholarship process are enabled the third week after the start of each semester.

Note: The response date is linked to the application calendar.
Note: If the student is not sure what type of scholarship they can pursue their
application, it is recommended that you review the scholarship regulations.

8. What are the types of scholarships that the university has?

  • The university has 13 different types of scholarships, each of them below:
  • 1. Scholarships for first-time high school graduates for academic and cultural merits
    and sports.
  • 2. Scholarship for academic performance.
  • 3. Institutional loyalty scholarship for UMECIT graduates.
  • 4. Scholarship for sports performance.
  • 5. Scholarship for contributions to cultural and scientific development within the university.
  • 6. Scholarship for family group.
  • 7. Scholarships for UMECIT officials.
  • 8. Percentage scholarship by agreement with other institutions.
  • 9. Miss UMECIT scholarship.
  • 10. Scholarship for vulnerable populations.
  • 11. Scholarship for people with disabilities.
  • 12. Scholarship for socio-economic status.
  • 13. Special scholarship by assignment of the Rector's Office.

1. In which locations is the psychological clinic located?
● You can find our psychological office at the offices in Panama and La
Panama: Veneto Building A, Vía Veneto, ground floor
La Chorrera: Building A, in front of Plaza Italia, ground floor.

2. Who can use the services of the Psychological Clinic?
● You can use our psychological office for students, teachers,
administrative and external personnel. The psychological office is a space
open to the public.
3. What does the cost of care in the psychology office cost, how long does it take? Does each care last and where is it paid?
● The cost for all care is B/.5.00 – each care lasts
approximately 45 minutes and you pay at the university cashier and receipt
must be presented on the day of care.
4. How can I make an appointment at the psychological office?

  • If you are in Panama: you can write to the email consulta.psicologico@umecit.edu.pa and request the appointment, remember to enter your
    name, document, contact information and type of connection with the university.
  • If you are in La Chorrera: You can write to the email